This SMS appointment reminder service is used for reminding patients of their forthcoming appointments at a pre-determined time before their appointment. If the appointment is no longer needed the patient can text back Cancel which will directly interface within the practice clinical system and free the appointment for rebooking. To receive this service, please ensure that you provide the practice with your updated mobile number. Messages can only be sent to patients with a mobile number registered with the practice.
This feature has helped to reduce the number of DNA’s and helped increase patient access