You can cancel your appointment by ringing 01753 579803.

You can cancel your appointment by sending us a text message on You will need to provide your full name, dob and appointment details.

You can cancel your own appointment on line if you are registered with Vision Online services. For details to register with online services ask at the reception desk.

You can now cancel your appointment online using our secure online form provided it is more than 24 hours ahead. CLICK HERE.

For appointments in under 24 hours please contact reception.

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